Share messages & files with clients & contacts securely, at any time through email, text, voice & fax.
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At Kalix, we understand the importance of maintaining strong, HIPAA-compliant communication with your clients. That’s why our integrated messaging system is designed to make client engagement effortless while keeping patient data protected. Kalix’s secure messaging capabilities help you stay connected with clients via SMS, email, text-to-voice, and e-fax — all within a single, easy-to-use platform.
Efficient communication is essential for improving patient outcomes, building client relationships, and reducing administrative burdens. With Kalix’s powerful messaging tools, you can streamline your workflows and deliver high-quality care, whether you’re reminding clients of upcoming appointments, sharing treatment plans, or managing intake forms.
Send appointment reminders (email, SMS & text-to-voice) to eliminate no-shows and save hours of admin time. Allow clients to confirm, reschedule or cancel their appointments and eliminate email & phone tag.
Kalix does not send client forms via email, text-to-voice, or SMS. Instead, it uses a secure web link and a randomly generated code to unlock them. The forms or documents are viewed and completed within Kalix in an encrypted environment.
Kalix’s messaging and reminders feature limits PHI transmission to the minimum necessary. For example, only a patient’s first name can be included in a message, not their full name or other identifying information.
Interact with your clients without any hassles of user registration. Clients use the same methods of communication (email, text message & phone) that they are already comfortable with for a frictionless experience.
Fax sensitive medical information without compromising the security of the client information.
When transmitting emails to clients & contacts, by default, our we use TLS (Transport Layer Security).
Kalix's SMS & text-to-voice messaging are encrypted in transit between Kalix and our third-party provider.
Reduce no-shows by sending up to 5 customizable reminders per appointment via your preferred channels, including SMS, email, or text-to-voice.
Share documents, treatment plans, handouts & intake forms securely with clients directly through messaging, ensuring sensitive information stays protected.
Save time with reusable message templates. Customize templates for appointment reminders, intake forms, follow-up instructions, & more.
Save & quickly insert frequently used phrases, responses, instructions or entire messages, making your communication more efficient.
Monitor message delivery status, client & contact replies, & communication history to keep track of all interactions in one place.
Personalize how (email, SMS, text-to-voice or fax) each client receive messages, allowing you to tailor communication to fit their needs.
Obtain & store client consent for communication via text, email, or voice messages, ensuring compliance with legal requirements.
Let clients & contacts know you are out of the office by sending automatic message responses to new incoming email and SMS (text) messages.
Effortlessly CC additional recipients on your messages to loop in family members, caregivers, or other providers, ensuring everyone stays informed.
Kalix everything your practice needs in the one place, taking care of practice management so you can focus on what really matters—client care.
Access client files from any internet-connected computer or device, whether in the office, at home, or on the go.
Flexible calendars & task management Kalix keeps you organized in all areas of your practice.
Kalix’s online scheduling allows you to accept bookings 24/7 without the need for admin staff. All bookings sync with your Kalix calendar, client profiles, billing, and messaging.
Kalix's HIPAA compliant virtual meeting & webinar solution allows you to easily connect online with individual clients, families, and groups.
Whether you’re a solo or group practice, Kalix offers the right practice management solution and pricing plan that works best for your organization. With no commitments, no contracts, and free-to-cancel anytime, we help you scale your business at a cost that meets your needs.
